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Microsoft Copilot for Service for Nonprofit (Standalone Add-on)

How It Works

Modernize your contact center with a copilot designed for service. Microsoft Copilot for Service for Nonprofit (Standalone Add-on) includes Copilot for Microsoft 365 and extends your existing contact center with generative AI to enhance service experiences and boost agent productivity, connecting to all your data—including CRM, contact center systems, and other sources—to enable AI-powered conversations without replacing your existing solution. This helps agents be more productive and better serve customers with a copilot available where they work—such as Microsoft 365 apps, CRM services, and other tools.

Pricing

Microsoft 365 Copilot for Service (Non-Profit Pricing)

Starting at

USD44.63

/ USER / Month

12 Month contract

Features

Tap into your data, wherever it resides

Enable generative AI-powered conversations across all your data with out-of-the-box integrations for trusted websites, knowledge base articles, and popular CRM and contact center systems.

Increase agent productivity with tools in the flow of work

Accelerate onboarding and case resolution, improve efficiency, and automate tasks with a copilot for agents docked in the tools they use every day.

Create a solution tailored to your contact center

Configure and customize Copilot for Service to meet your unique needs.

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