Microsoft Dynamics 365 Customer Service for Education delivers a personalized and seamless shopping experience across physical and digital channels. The product works on multiple devices. This allows customers to purchase when, how, and where they want, including online and offline channels. Microsoft will enable customers to buy online, pick up in-store, or receive home delivery. With the recent pandemic and social distancing, we all need this capability. Commerce does have some decent fulfillment options for customers. It allows consumers to take advantage of sales promotions across all channels. It is organized well by store, catalog, or customer affiliation needs.
