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Zendesk Sunshine

How It Works

Zendesk Sunshine is a flexible and open customer relationship management (CRM) platform built on Amazon Web Services (AWS). It allows businesses to unify and manage customer data across various channels and systems, providing a comprehensive view of each customer. Designed for customization and extensibility, it enables the development of custom applications and workflows, integrating seamlessly with other tools and platforms. Its cloud-based infrastructure ensures scalability and real-time data processing, supporting businesses in delivering personalized and efficient customer service.

Pricing

Most Popular

Sunshine Professional

Starting at

USD30

/ UNIT / Month

Sunshine Enterprise

Starting at

USD93

/ UNIT / Month

Sunshine Conversations Premier

Starting at

USD6,000

/ FLAT_FEE_BASED_ON_ASSETS / Month

Sunshine Conversations Premier Enterprise

Starting at

USD30,000

/ FLAT_FEE_BASED_ON_ASSETS / Month

Sunshine Conversations 25,000 Notification Pack

Starting at

USD65

/ UNIT / Month

Sunshine Conversations 2,500 MAU Pack

Starting at

USD65

/ UNIT / Month

Features

Open and flexible

Sunshine uses open standards and common languages, so you can create custom experiences using the languages and tools you know and prefer.

Designed for agility

Unlock your agents’ potential with low to no-code tools and integrations that put full customer context at their fingertips.

Personalization, simplified

Sunshine is intuitive, so your customers receive the personalized, differentiated support they expect from your business.

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