NextivaUCaaS service that meets federal HIPAA compliance with enhanced security for customers in the medical industry. Allows customers to have upgraded telephony service without risking HIPAA violation.
NextivaUnderstand your customers on a deeper level. Track and share information across your business. Empower teams to act.
NextivaIntegrate voice solution with MS Teams environment for enhanced call quality while utilizing the meeting capabilities of Teams. Allows for large groups to meet remotely with video and presentation capabilities.
NextivaSolution to automate outbound functions of a call center to improve contact rate with customers while minimizing laborious tasks by the sales or support team. Many functions are handled by the Contact Center Solution which may also reduce the number of agents needed.
NextivaVirtual attendant with voice recognition and intelligent routing to provide more comfortable experience for the customer as well as reduce labor need from an agent. Provides opportunity for the customer's call to be returned automatically when their position in the queue is ready rather than needing to wait on hold.
NextivaUnified communication platform that integrates, voice, SMS, email, and web chat into one platform. Allows for use of one platform to accomplish the function of what was previously accomplished by many.
NextivaAutomated call routing with ACD states for agents and advanced reporting for managers. Allows for smoother call flow for the customer and advanced analytics for management to ensure calls are handled quickly and efficiently.
NextivaIntegrated video that provides video meetings and presentation capabilities on top of high quality phone service. Teams are no longer bound to conference rooms to meet and provides greater flexibility for presentations.
NextivaNextiva is a cloud-based all-in-one unified business communications platform by combining its business phone, video conferencing, collaboration, and customer management services.
NextivaSeamlessly transition your legacy PBX system into a powerful cloud system. No new equipment or service disruptions.
NextivaAdvanced business VoIP phones. Crisp and clear audio. Easy to set up in minutes. Better service that costs less.